Download & Install Wickets Administrator
Try Demo Mode - No Commitment
- Go Kick The Tires
Normally, in order to run Wickets Administrator you must get AppID, SiteID, and Site License Codes
from the factory. They are required to preserve the system security for all operating customers. However,
Wickets Administrator has a "Demo Mode" that allows you to try it out to see what facilities it provides prior to committing to a purchase
of any equipment or site licenses. Once you are convinced that Stored Value Wickets are what you need, IDX sales will help you easily
convert your installed software into a fully functional installation.
To run in Demo Mode, after you have installed Wickets Administrator as instructed below and have started
it up, the first screen will be like the screen shot about a dozen lines below. You will note that in the bottom left corner there is an
orange button named
Demo Only . By clicking this button, you will automatically be
assigned AppID Code 41 (carwash market) and SiteID Code 777 (reserved for Demo Mode) and you will be off and running.
Full Installation Instructions
Use these steps to download and install Wickets Administrator:
1.) Click the Download button above or the link to the right to download the file
WAdminInstall.zip from our server. It contains all of the installation files. Save it to your Desktop... were we will use it.
2.) Open the zip file by double-clicking it to view its contents. Find and double-click file
setup.exe to install Wickets Administrator on your computer. Note: To perform this step, the account of the person currently logged on to
your computer will likely have to be setup with "computer administrator" rights.
Once you have installed the software, start the application by clicking Start - All Programs - Wickets Administrator and then
click the icon for the application.
You may left-click the icon to start the program, or you may create a
shortcut icon on your desktop by right clicking the icon, selecting "Send To" and then selecting "Desktop (create
When you first start the program, the screen pictured to your right will open and offer you an Installation
ID number and request that you contact the IDX factory at 1-800-643-1109 to obtain your AppID Code (specifies your market),
your unique SiteID Code (to ensure only your Wickets are used at your location) and a Site License Code which will allow the program to
operate on your computer.
Before continuing, see the special note about Windows Vista below. If you are running a 64-bit Windows 7 or newer operating system and are having
trouble updating your Wickets Administrator software, please download and run the
Then once these codes have been properly entered, click the O.K. button and Wickets Administrator will startup and run for you.
IDX strongly recommends that the first thing you do is to click the Setup button on the main screen of Wickets Administrator and enter
your company information, select the Com Port to be used with your
Wicket Reader Programming Module and set the Site Division for this location. Note that you can use the
? buttons found on the screen to get a detailed description of what that is about.
USB to Serial Port Adapter Warning Note
If you are considering using your own USB to Serial Port Adapter, please beware that some don't function as well
as might be expected. Some just do not transfer data in a sufficiently timely manner for IDX real-time software applications, and some of them will
not re-initialize themselves after the computer has gone through a Standby or Hibernate cycle. When the adapter does not get re-initialized after
Standby or Hibernate modes then Windows will report to our software that the selected serial port is not valid. You have three solutions:
1.) if you have an adapter that malfunctions as described you can unplug and plug it back in to re-initialize it... that may eventually get tiresome, or
2.) you can choose to always use a full shutdown and restart sequence by disabling Standby and Hibernate in the Control Panel -
Appearance/Themes - Display - Screen Saver - Power screen, or better yet
3.) make sure you get a Serial Port Adapter that functions well to begin with.... just buy the ones sold by IDX.
The tables below list our experience with a variety of units... buyer beware!
USB to Serial Port Adapters That Work
||Single USB port converts to 4 serial ports.
| Cables Unlimited
||Single USB port to single serial port
USB to Serial Port Adapters That DON'T Work
|| F5U109 / N10117
||Port is invalid (does not re-initialize itself) after Standby or Hibernate.
| Micro Innovations
||No LEDs - Some blue screen of death in XP - no Vista support.
||Some blue screens of death in Win2K and freezes in WinXP
Window Vista Special Note - Pesky Run-Time Error #75
Windows Vista has imposed new access control restrictions with its
User Account Control (UAC) utility in order to protect your computer from application software that may want to surreptitiously alter
files on your computer. Wickets Administrator needs to save and update files during its use, and thus must be given special permission to do so
or you will surely encounter Run-Time Error #75. When this happens, Wickets Administrator will terminate.
Click Here for detailed instructions on how to deal with the new Windows Vista UAC so that Wickets
Administrator can create and modify the files it needs for its operation. Windows XP and Windows 2000 do not have the problematic UAC. In short, to install
the program on your computer you will need to be logged in as an administrator. Then, to prevent the UAC from causing problems you will
need to either specifically change the properties of the program file C:\Program Files\Idx\WAdmin\Wadmin.exe to have
administrator privileges, or disable the UAC in Control Panel – User Accounts.