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Laundry Market
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Wickets Administrator
System
Management Software Utility Details |
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Overview
This page
describes each major function of Wickets Administrator in detail.
This page and the information found in the Wickets Administrator
application itself serve as the complete manual for this product.
You will find a lot of descriptive labels and text on the various
screens that serve as hints and reminders, and you will also find
numerous little
?
buttons
sprinkled around the screens that contain detailed descriptions
about the data needed or the choices you are trying to make.
 Summary
information about Wickets Administrator, the station hardware, and
how to download and install it are found on the
Wickets Administrator Summary
page. Note that there are two PDF documents (above) for Wickets
Administrator: a "Summary PDF" and a "Details PDF" that you
may download.
The main
Wickets Administrator screen is shown to the right. There is a
drop-down list box to select the
SiteID and location you wish to work with (if there are more
than one). There are seven function buttons to select from that will
be described below. In the upper left is the serial port
WR88 connection status. All screen are shown
here half size.
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System Setup
Once you have
downloaded and installed Wickets Administrator, the first thing
to do is to click the
Setup button on the main screen to bring up
the screen shown to the right.
Company
Information: First, identify your location by filling out the
Company Information section in the upper left. This information is
used in any reports you may later create to view or print. When
done, check the Lock Data box to disable the text boxes from being
accidentally changed (by clumsy fat fingers on your keyboard). The
text will grey when the text boxes are disabled. You may uncheck the
box if you wish to make changes later.
Password
Setup By Screen: You may separately protect access to each
screen with a password. All screens have some function that either
affects your money, your accounting, or the functionality and
pricing of the Wicket Readers on your equipment. If all employees are trustworthy,
or nobody else has access, then you may decide not to use any
passwords at all. Just click the
Pop-Up Keypad button for the
password you want to set. Set it to zero if you want no password at
all. If the Setup Screen is password protected, then the passwords
will be replaced by ##### characters to prevent straying eyes from
seeing them. However, you may click the
View Passwords button above
and enter the Setup Screen password to show the real values of the
passwords.
Screen
Access Timeout: Particularly if you have password protected
screens, you probably want to enable the automatic exit timeout for opened screens. The timeout is set to 1 minute in the example
screen above and you can see that there are 54 seconds remaining
before timeout and automatic exit. The timer is reset when any of
the buttons or text boxes on a screen are clicked or otherwise used.
Wicket
Reader COM Port: The
Wicket Reader
Programming Module connects to the computer through an
RS-232
serial port, or COM port. Many newer computers do not have a 9-pin
serial port connector anymore and you must instead
use a USB (universal serial bus) adapter to convert a USB port to a
serial port. Generally you must use an installation disk with a USB
adapter to have it be recognized by your computer. When it is
recognized it will be assigned the next available COM port number on
your computer. Note that this will be tied to the physical USB
connector it is plugged into... so if you plug it in a different USB
port your computer will assign it a different COM port number. When
you open the Setup screen, the available serial ports will be shown
as enabled. Those ports that are invalid on your computer will be
disabled (shown in grey). Click the radio button associated with the
correct COM port. Click the
Test Port button to verify communication
with the Wicket Reader.
Site
Division: You may operate multiple field site installations
using the same SiteID and view all
of the data back on a central office computer. To do this you must
set a Site Division value for each field site installation to a
value greater than zero and different from one another. The Site
Division value for the central office computer is always set to
zero. If you change the Site Division value of a field installation
site at a later time, no data is lost because the Site Division
value is only used in the process of naming the data files that are
exported (downloaded) to your
USB Flash Drive for the purpose of
importing (uploading) it to your central office computer. However,
you must delete the files associated with the prior Site Division on
the central office computer to prevent possible report duplication.
The Division number is located in the file name following the
right-most dash in its name. All data export files contain the full
history of the particular site.
Add Another
SiteID: If you have multiple businesses that are substantially
different in nature you can add another
SiteID by clicking the
Add
Another SiteID button and following the outlined procedure in that
screen just as you did for the
original installation
procedure.
The
Online Update buttons and the
Backup & Restore button functions are
described separately below.
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Make Or Revalue A Customer Wicket
 Read
Wicket:
Upon opening the screen to Make A
Customer Wicket you will
first see the screen to the right. When you tap a Wicket on the
Wicket Reader it will read and display the contents of its memory,
including the type of Wicket, the unique
UserID number, the SiteID, the
ApplicationID, and the values of the
Account Balance, Bonus Balance, and Loyalty Points. It is
helpful to see what you are starting with before making a change to
the Customer's Wicket. Clicking the
Wicket History button on the lower right portion of the
screen will bring up a screen showing all
Wicket Transactions by date, or
for a particular Wicket.
Standard /
Commercial Wicket: The only
difference between a Standard and Commercial Wicket is in the
encoding of the card type on the Wicket. The
Revalue Station Wicket Reader
uses this information to determine what percentage of the purchased
revalue amount to add to the Wicket as Bonus Bucks. It can be set
differently for Standard and Commercial customers. This
difference is set by how you've programmed
that Wicket Reader. Also, Wicket Readers track and
report how many commercial customers have
used the equipment.
Before you can write a new balance value to a Standard or Commercial
Wicket you must first indicate whether payment was received and
indicate whether the new values should be added to existing Wicket
balances or only the specified amounts are to be written to the
Wicket memory. Click the corresponding radio-buttons to do this.
Then select the amount to add to the Account Balance and select a
percentage of this amount that is to be added to the Bonus Balance.
Finally, slowly tap the Wicket on the reader to write the new
amounts to the Wicket. One Loyalty Point will be automatically added
for each dollar added to the Account Balance. The amounts added to
the Wicket will be shown on the screen. A "$" symbol will follow the
Loyalty Points on the list if payment was received, and an "x" or
"+" will follow to indicate if the prior balance was first cleared
or added in with the new amount. The total value of the Account
Balance (which may include the prior Account Balance) is also shown
in a separate text box on the middle of the right side of the screen
(77.25 in displayed example).
Gift
Wicket:
A Gift Wicket is different from a
Standard or Commercial Wicket in that the Account Balance (real
money) is always zero and its Bonus Balance holds either an amount
of Bonus Bucks (not redeemable) or a number of Free Starts. The
advantage of Free Starts is that the person using the Wicket will
always be able to use it to try your services even if you later
change your prices or in spite of the fact that you may have three
different kinds of equipment requiring different Startup Amounts.
This is possible to do because each Wicket Reader knows what the
Startup Value is for the equipment is serves.
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Refund Or Redeem A Customer Wicket
 Read
Wicket:
Upon opening the screen for Refunds and Redemptions you will first see the screen to
the right. When you tap a Wicket on the Wicket Reader it will read
and display the contents of its memory, including the type of
Wicket, the unique UserID number,
the SiteID, the ApplicationID, and
the values of the Account
Balance, Bonus Balance, and Loyalty Points. It is helpful to see
what you are starting with before making a change to the Customer's
Wicket. Clicking the Wicket History button on the lower right
portion of the screen will bring up a screen showing all
Wicket Transactions by date, or for a particular Wicket.
Redeem Loyalty
Points: One Loyalty
Point is accumulated for each dollar loaded onto the Wicket Account
Balance. As dollars are spent from the Account Balance and it
declines, then the difference between the Account Balance and the Loyalty Points
are representative of the actual services
consumed by the patron... and therefore the number of "Available
Points" that there are for redemption. To redeem Loyalty Points, the
Wicket is first read by tapping it on the Wicket Reader so that the
number of Available Loyalty Points can be shown. Then you set the
number of Points To Redeem using the
Pop-Up Keypad. When the Wicket
is again read, the set number of Loyalty Points will be deducted
from the balance. The transaction result will be displayed on the
screen. The example transaction shows that there were originally 80
Loyalty Points, 5 were deducted, and 75 remain. It also shows that
after the redemption that there are now no Available Points.
Refund Wicket
Account Balance: The
Account Balance holds real customer money and is refundable, whereas
the Bonus Bucks in the Bonus Balance is not real money belonging to
the customer. To refund a portion, or all, of the Account Balance,
first read the Wicket by tapping it on the Wicket Reader. The
"Before column" values in the lower left of the screen will now be
filled in. Then set the Refund Amount using the
Pop-Up Keypad. Then
read the Wicket again to actually execute the refund. A pop-up
message will ask you to confirm that you really want the transaction
to proceed. Keep the Wicket on the Reader while you click its
OK
button. The transaction will then be displayed on the screen and the
"After" column will then also be filled in to show what remains on
the Wicket.
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Make Or
Revalue An
Equipment Service Wicket
Your equipment service
personnel generally need a way to test start your equipment in the
process of maintenance and repair without having to use their own
money and without begging you for
money for this part of their job. An
Equipment Service Wicket
satisfies this need by providing a limited number of Equipment
Starts... in the event your service guy
decides to departs and takes his Equipment Service Wicket
with him.
 Read
Wicket:
Upon opening the screen for Equipment Service Wickets you will first see the screen to
the right. When you tap a Wicket on the Wicket Reader it will read
and display the contents of its memory, including the type of
Wicket, the unique UserID number,
the SiteID, and the ApplicationID.
The Account Balance, and Loyalty
Points values will be reported as "--"
for an Equipment Service Wicket. The
Bonus Balance will either
reflect a dollar amount or a number of free starts for the
equipment. Clicking the Wicket History button on the lower right
portion of the screen will bring up a screen showing all
Wicket Transactions by date, or for a particular Wicket.
Make Equip.
Service Wicket: Click the number of Equipment Starts you
are comfortable giving your service personnel before they must come
back to have additional starts added. Then, tap the Wicket on the reader
to write the new Equipment Starts to the Wicket. Please also note
that Wicket Readers are programmed to limit the number of Equipment
Starts accepted per day, irrespective of the remaining balance on
the Equipment Service Wicket. |
Make
Reader Programming Wickets
All of the WR88 Wicket Readers that you have
installed in your service equipment, in your
Revalue Station, or one of the
Turbo Accessories Modules must
be configured to properly interface, to charge the proper price,
to accept only Wickets with your SiteID, and so forth. Wicket
Readers are shipped from the
factory in a "virgin state" and must be programmed
in the field by reading this data from a Reader Programming Wicket.
You will need one
Reader Programming Wicket for each Group of equipment that is to
operate different from other Groups. Each tab on the screen will be
used to define how its Group will operate. The data for each tab
Group is then written to a Reader Programming Wicket which is then taken around to each
Wicket Reader that is to use those set parameters.
 Read
In A Programming Wicket: Upon opening the screen for Reader Programming Wickets you will first see the screen to
the right. When you tap a Wicket on the Wicket Reader it will read
and display the contents of its memory, including the type of
Wicket, the unique UserID number,
the SiteID, the Alternate SiteIDs,
and the ApplicationID. The
values for pricing, communication, and other options will be
displayed as appropriate for the Wicket contents. Clicking the
Wicket History button on the
upper right
portion of the screen will bring up a screen showing all
Wicket Transactions by date, or for a particular Wicket.
 Make A
Programming Wicket For The Revalue Station: The
first tab (most left) is Group 0 and is reserved for setting the
parameters for the Wicket Reader installed in a
Revalue Station. (see middle
screen on right) A Revalue Station is different from other service
equipment in that it doesn't care how much a service costs or
anything about output pulses, but it does need to know the amount of
Bonus Bucks to add to a
Wicket when additional real money funds are added to the Account
Balance. The steps for setting this up are below:
1.)
On the right side of this middle screen you have five parameters to
set: 1.)
The Commercial Bonus Percent is the percentage used to
calculate how many Bonus Bucks are to be given to a
Commercial Customer Wicket
when additional funds are added to the Account Balance. It is set to
15% in the example. 2. & 3.)
The Standard Bonus Level and Standard Bonus Percent
set the threshold level of
Available Loyalty Points that must be present on a Standard
Customer Wicket to be given the Standard Bonus Percentage of Bonus
Bucks when the customer adds funds to the Account Balance. In the
example, 20 Available Loyalty Points must be on the Wicket in order
for the Revalue Station Wicket Reader to give the customer 10% in
Bonus Bucks. If you like, you could make the Standard Bonus level
zero so that the customer gets at least this 10% bonus for any
purchase of additional funds added to the Account balance. 4. & 5.)
The Special Bonus Level and Special Bonus Percent set a
higher threshold level of Available Loyalty Points that must be
present to be given the even Special Bonus Percentage of Bonus Bucks
when the customer adds funds to the Account Balance. In the example,
100 Available Loyalty Points must be on the Wicket in order for the
Revalue Station Wicket Reader to give the customer 20% in Bonus
Bucks. 2.)
On the left side of the middle screen you may choose up to two
Alternate SiteIDs that the Wicket Readers programmed from the
data on any of these tab Groups will accept. If you have two
different businesses using Wickets that each have their own SiteID
you may want to allow Wickets from one business to be used at the
other business.
3.) Check the Rainbow When Idle box
you would like the Wicket Reader face to occasionally depart from
its normal blue idle color and quickly cycle through the colors of
the rainbow. This feature can help attract attention to the Wicket
Reader, but some may be concerned that it may confuse the customer
if it occurs about the time the customer is reading his Wicket.
Your choice.
4.)
Check the Disable Refund Until After The 1st Purchase Has Been
Made box if you wish to discourage customers from using your
Revalue Station as a change machine (if your model gives refunds).
5.) When you are done, tap
your Reader Programming Wicket on the
Wicket Reader Programming
Module to have it write this configuration information to the
Wicket.
6.) Take the Reader
Programming Wicket around to all of the machines that will operate
with these particular configuration parameters and tap the Wicket on
the machine’s Wicket Reader to have it read in and program itself
with these parameters. The Wicket Reader will blink green to
indicate that it has successfully read the parameters from the
Reader Programming Wicket.
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Make A Programming Wicket For
Service Equipment: Each tab
Group (except for the first one reserved for Revalue Stations)
is associated with a group of service equipment expected to operate
with the same prices, the same interface, and other parameters that
will configure the equipment (WR88 Wicket Reader) so that it
knows how to communicate with the equipment and what to do with
customer Wickets when presented. The screen shot on the right shows
example setup parameters that must be programmed into Wicket Readers.
Below are the setup steps to take.
1.) Click the Make A Programming Wicket
tab, then
click a Group Tab for a group of equipment that will all operate
with the same prices and parameters.
2.) Set the Group Name
by clicking the drop-down box arrow and selecting a name from the
list, which include names for laundry and other applications, or you
may directly enter any name you like in the box. This name will then
be shown on the tab.
3.) Set the Wicket Reader
Interface according to the hardware interface the machine
requires. Select the Coin Pulse Output if the equipment requires
coin pulses to activate it and you are using the
WK-LV Module or the
WK-HV
Module to interface to the machine. Select the MDB Vendor Protocol
if the equipment is a vending machine or a Revalue Station and you
are using the WK-MDB Module to interface to
it.
4.) If you have selected the
MDB Vendor Protocol in the last step you will see most of the other
controls on the screen become unavailable as they are irrelevant to
vending machine or revalue station applications. Skip directly to
step 10 to write this data to your Reader Programming Wicket.
5.) Set your operating prices (so the Wicket Reader will know
how much to debit from a Customer Wicket) by setting the Start Up
Value and the Increment Value using the
Pop-Up Keypad. The Start Up
Value is the minimum amount to debit to get the machine started and
the Increment Amount is usually some smaller amount to debit for
additional time or services once the start amount has been
satisfied. If the Wicket Reader finds that the presented Wicket does
not have sufficient funds to start a machine, it won’t debit any
funds at all from it and will blink yellow to warn of insufficient
funds.
5a.) Just above the
Start Up Value is a checkbox to Pay Using Available Loyalty
Points instead of money in the Account Balance or Bonus Balance.
When checked, the Start Up Value becomes the Points To Start
that will be debited by the Wicket Reader to start the equipment.
Also the Pulse Value (or Coin Value) becomes Start Pulses (or
Start Coins) so that the Wicket Reader knows what to send out to the
equipment to get it started. When this option is selected, the
Wicket Reader will work only with Loyalty Points and completely
ignore the Account Balance and Bonus Balance of the Wicket.
6.) Set the Debit Limit
Options according to the number of incremental debits the machine
can handle.
7.) Set the Pulse Time (in
milliseconds) according to what your equipment expects to receive
from coin operated equipment as a valid coin pulse. Generally this
value will be between 15ms and 100ms. If you cannot find this
information about your equipment, IDX recommends 25ms be used in the laundry market as your default choice.
8.) Set the Pulse Value. In
most North American sites, coin pulses are based on a $.25 coin.
However you can set the coin pulse value to be pretty much anything
you like. For example, in Europe and Australia there are no 0.25
coins, so 0.20, or 0.50 or 1.00 may be what is required.
9.) In the Reader Options
section:
-
Check the No Service - Debit
Lockout Enable box to lockout further debits to customer Wickets
if there is no Service Sense signal (machine did not start) for 10
minutes following a debit from the Wicket. When a lockout occurs,
the Wicket Reader will continuously blink red to indicate the
problem. The debit lockout condition can be cleared by starting
the machine or cycling power. During debit lockout a customer can
get his money refunded to his Wicket simply by reading his Wicket
on the same Wicket Reader one more time. The Wicket Reader will
blink green to indicate that the money has been refunded to the
Wicket.
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Check the Service Sense = High
box if the voltage sensed by the Service Sense Input to the Wicket
Reader goes high when the machine is activated. This is the case with
most equipment. However, in cases the opposite is true, such as in
Maytag laundry machines that produce a “machine available” signal
which does the logical opposite and thus requires you to leave the
box unchecked.
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Leave the Xtra-Time Enabled box
unchecked.
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Check the Rainbow When Idle box
if you would like the Wicket Reader face to occasionally depart from
its normal blue idle color and quickly cycle through the colors of
the rainbow. This feature can help attract attention to the Wicket
Reader, but some may be concerned that it may confuse the customer
if it occurs about the time the customer is reading his Wicket.
Your choice.
10.) When you are done, tap
your Reader Programming Wicket on the
Wicket Reader Programming
Module to have it write this configuration information to the
Wicket
11.) Take the Reader
Programming Wicket around to all of the machines that will operate
with these particular configuration parameters and tap the Wicket on
the machine’s Wicket Reader to have it read in and program itself
with these parameters. The Wicket Reader will blink green to
indicate that it has successfully read the parameters from the
Reader Programming Wicket.
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System Reports
 System Reports:
The
following screens are accessed through the
System Reports button on
the main screen. The top three tabs provide for viewing your
information via charts, viewing it via spreadsheets, and for reading
System Report Wickets
used for collecting data from the WR88 Wicket Readers installed on
your equipment.
When the CHART
tab is clicked you further have four display categories:
Credits/Debits, Cash Received, Loyalty Points, and Equipment
Starts. They all function similarly, but present different data.
On the far
right side you can select between a Line or Bar type
chart, and you can select from a variety of time periods to display.
Earlier or later periods can be displayed by clicking the
<--Prior
or the
Next-->
button. Choices for what to display are made beneath the chart.
Please note that there is an Explain Chart
button and a
Groups? button on the screen to help you understand the terms
and exactly what is being displayed. Please be sure to read them,
as the details provided there are not repeated here!! The Bar
chart to the right just shows the difference in display styles in
addition to a different set of data. You may print these charts to
your computers' default system printer by clicking
Print Screen
in the upper left.
The spreadsheet style report to the right is produced from the same
data as used for the charts. You may select from either quarterly or
annual reporting periods and may shift the period backward or
forward in time. When you have the desired report showing on the
screen you can make either a .CSV (comma separated variable)
spreadsheet for data import to accounting applications or an .RTF
(rich text format) document so you can print a professional looking
version for your records. Copies of these documents are saved to
disk in the folder C:\WAdmin.
Most of the data gathered for these reports comes from the
Wicket Programming History file.
However, some of it must be gathered from the field installed WR88
Wicket Readers which collect summary information about transactions
they conduct with Wickets... such as how much Account Balance funds
were used, how much Bonus Balance funds were used, how many free
Gift Starts and Service Starts there were, and how many commercial
customers used the equipment.
This information is collected on a
System Report Wicket by
taking it to the Wicket Reader installed on each service equipment controller
and each Revalue Station and then very slowly tapping the System Report
Wicket on the Wicket Reader. The Wicket Reader will recognize it as
a System Report Wicket and upload to it a summary of all
activity since the previous upload. Wicket Readers programmed with
the same group number will report together with a single summary.
After you have collected all of the information on your System
Report Wicket, you then come read your System Report Wicket into the
Wicket Reader
Programmer (there is a lot of data to transfer - wait for the
displayed progress bar to complete) to upload the data to Wickets
Administrator. The data will be displayed in the rows and columns
and written to the database where it may be later viewed via
clicking the Wicket History
button or on various other reports and charts. Data on the System
Report Wicket is deleted after it is read. Click the
Explain
Columns button on the screen for a detailed explanation of the
data collected. |
Software
Update
You can update both the Wickets
Administrator software application and the WR88 Wicket Reader
Firmware by downloading an update online, or by having IDX email an
update for you to put on a
USB Flash
Drive and then bring to your Wickets Administrator computer.
 Wickets
Administrator Update:
To update Wickets
Administrator, from the Setup screen click the
Online Update Wickets Admin
button. The yellow screen to the right will come up. It will look
for the update file "WAUpdate.zip" on all drives D: and higher
(presumably USB Flash, but any drive will work). It will also try to
contact our Internet server to try to get the most recent version
posted there.
In the example screen, an update was
found on drive F: and a connection was made to our Internet server.
Click the appropriate button to get the update. When it has been
acquired the message "Update Received Successfully - Click OK to
process the update." will pop up. When you click OK, the smaller
dark blue screen will pop up and process the update. When complete,
Wickets Administrator will automatically restart.
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|
 Wicket
Reader Update:
If an
update to the firmware of a WR88 Wicket Reader is required, click
the
Online Update Wicket Reader
button and the screen to the right will be displayed. It will look
for update files
on all drives D: and higher (presumably USB Flash, but any drive
will work). It will also try to contact our Internet server to try
to get the most recent version posted there.
In the example,
files were found both on the local F: drive and on the internet.
Furthermore, it found a number up update files that had already been
downloaded. Either select an existing update file or click one of
the Download buttons to get the appropriate update file on your hard
drive. Click the file you want to use in the lower left list... the
Perform Update button will then be enabled. Make sure the
reader you want to update is connected to the serial port... the
blue box in the lower right will indicate the status of the
connection. Then just click the Perform Update
button and
watch the update progress in the text box under the green bar. If
something goes wrong during the update, try to restart the process
and follow the instructions given on the screen to complete the
update.
Note that when
you update a Wicket Reader that was operating with a Coin Pulse
Output interface or operating with the Card-Display Protocol
interface, you will first have to use a Reader Programming Wicket to
change its interface to the MDB Vendor Protocol so that it can
communicate with this software. If you do not have an appropriate
interface box to connect your WR88 to a serial port on your
computer, please contact IDX sales to obtain one.
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Data Backup, Data Restore, And Data Import-Export
 Data
Backup And, Data Restore:
Wickets
Administrator will automatically create a backup/restore point every
time you exit the program. The screen to the right is accessed by
clicking the Backup And
Restore Data button found on the Setup
screen.
In addition to
these automatic backups, you can
choose to
create a backup point
at any time you
like from this screen with the
Backup To Hard
Drive Now button.. On the right side of the screen,
the four most recent backup files are listed. Clicking them restores
that data to the current working data files. If you are not sure
what you may lose, make sure you backup the current questionable
data in case you really do want to return to it later.
You may also
create backup and restore files on your USB Flash Drive for safe
keeping elsewhere. This is a good practice to prevent loosing
everything from a hard drive failure. |
|
 Data
Import-Export: If
your operation has a central office with multiple field
installations there are three primary ways you could handle all of
the information.
Choice #1:
For multiple field locations and just one
SiteID you can set up each
location to have a separate Site Division.
Each has its own Wickets Administrator computer on-site, sets the
configuration for its Wicket Readers on-site, performs all Wicket
transactions on-site, and collects data from all of the on-site
Wicket Readers. Thus, each site controls and maintains the data
pertinent to it. At the end of each accounting period, data from
each field site is exported to a
USB Flash
Drive, and then imported onto your central office computer using
the corresponding screens to the right. When the data is exported,
it is tagged with the Site Division information as part of the file
name. For example, in the upper screen you can see a -2 in the file
names that are ready to be exported to the USB Flash Drive. Once
imported to the central office computer, Wickets Administrator can
view the data for each Site Division individually or collectively.
Choice #2:
Alternatively, for multiple field locations and just one
SiteID you can treat them all as
one general site without Site Divisions
and use the same System
Report Wickets at all locations to retrieve data then only read
them into your central office Wickets Administrator software. While
this is quite simple since you won't need a separate Wickets
Administrator computer at each location, you will not be able to
separate the data by location for management analysis or accounting
purposes.
Choice #3:
If you have multiple locations and
have a unique
SiteID
for each
of them, you can choose to do your accounting and Wicket Reader
programming from a Wickets Administrator installation either at each
separate location or from the central office. If you do both, make
sure you set up the field installation as a Site Division, otherwise
any data you import to the central office computer will over-write
the transactions you may have made for that SiteID at the central
office computer. Note that System Reports can roll together a report
that sums all Site Divisions of a particular SiteID, but it cannot
roll together a report that contains multiple SiteIDs.
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Wicket Transaction History Report
 Wicket
Programming History:
All of the screens providing the ability to read and show the
content of a Wicket also have a
Wicket History button that brings
up the screens shown to the right. When it initially comes up it will
show a daily summary (not shown) of activity that includes the number of Wickets
of each type that were written, the total purchases, the total
redemptions, and the total number of equipment starts. To view the
specific details for each Wicket on a particular date you just
double-click the particular line for that date on the list. The
upper screen to the right shows the details for 11/5/2008. The
UserID, the time of day, the type of Wicket, and the transaction
details are shown. There are two ways to see all of the records for
a particular Wicket UserID. First, when you are looking at the
details for a particular date you can double click a line on the
list having that UserID. Second, if you read a Wicket on the
Wicket Reader
Programming Module it will go
find and display all the records pertaining to that UserID. |
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