Xeptor Maintenance Guide

1. Check For Clean Optics
Xeptors use optics for diameter measurement, for reading the X-Mark code, and for detecting coin direction through the unit. The optical paths through the transparent enclosure normally will stay free of dirt and dust... unless some sticky residue from a spilled beverage dries on the coin chute surface and causes dust to stick and start to block the optics more and more over time. Generally, if it looks clean it is clean. If it looks dirty, use soapy water on a paper towel to clean the surface... but always make sure the cleaning fluid has no ammonia, or other chemicals that will attack the polycarbonate housing.

2. Check Chute Diameter - Spacers
Normally diameter spacers are well fastened in place by glue or screws. During the course of normal operation, it is not uncommon for some service personnel to jam screwdrivers and other tools down the coin chute rather than use the built-in coin release capability... sometimes resulting in damage or degradation as the fishing trip with their tool continues. If the diameter spacers should become loose, broken, or fall of for any reason, coin acceptance will suffer. Replace and/or re-fasten any that are not installed and fastened as expected.

3. Check Chute Thickness - Spring Return
Normally a spring holds the electronics enclosure tight to the metal frame, forming a defined thickness coin chute between them. When the unit is programmed to accept specific coins, the coin chute thickness significantly affects the metal alloy readings, and thus must be maintained for normal operation of the Xeptor. However, there are a few things that can cause the electronics enclosure to not seat tightly against the metal frame. To determine if there may be a problem, take note if there is a nice crisp closing feel and sound as the coin chute is closed, or a kind of mushy close. The mushy close can be caused by a.) a wire harness that is too tight and pulls against the plastic electronic enclosure, b.) the red gate relay wires becoming pinched between the metal frame and the plastic enclosure,  c.) the hinge screw on top being too tight, or d.) someone having opened the unit too far and permanently stretching the return spring. In any case, a good crisp tight close is required to maintain consistent readings from the coins.